Nigerian telecommunications companies could be on a collision course with government agencies and labour organisations over their strategy to outsource jobs to Asia.
The telecoms are reportedly engaging Asian firms, especially those in India and China, to perform actions previously carried out by Nigerian companies, reported This Day.
The attention of the government and organised labor was drawn to the practice following them severance, by Airtel Nigeria, of its contracts with Nigerian companies operating Airtel’s call centres.
The decision was made by Airtel management after discovering two registered Indian companies that offer the same service but at cheaper prices.
In a recent statement issued by the Chief Executive and managing director of Airtel Nigeria, Rajan Swaroop, he confirmed the engagement of Spanco and Tech Mahindra, two Indian companies.
This action, industry watchers said, encouraged other telecoms companies to follow suit.
MTN Nigeria has started negotiating with several Chinese companies to hatch a plan that will result in the loss of around 10,000 jobs.
The organised labour force in Nigeria has been angered by the disengagement of workers of the companies whose contracts with the telecoms companies were recently terminated by the management of Airtel Nigeria.