Narok County appoints new Masai Mara e-ticketing provider

Narok County appoints new Masai Mara e-ticketing provider

CC image courtesy of Joan Gil

Narok County Council has appointed electronic ticketing firm KAPS to collect gate fees at the Masai Mara National Reserve after terminating its arrangement with Equity Bank last year, meaning visitors to the reserve will again be required to pay gate fees through e-tickets

HumanIPO reported last year the county had terminated its agreement with Equity Bank over breakdowns in the system which risked financial losses, with a court bid by the bank to have its collection service reinstated subsequently rejected.

The new deal with KAPS will see tour operators take e-tickets from the company, doing away with smart cards and paper tickets.

“Any paper tickets as of today should ideally be surrendered to the Kenya Association of Tour Operators (KATO) for verification and replacement with an e-ticket,” Fred Kaigua, KATO chief executive, said in a circular.

“It is anticipated that the new system will go a long way to seal existing loopholes in the current system.”


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