Apart from those who do not have access to internet, the service will also be beneficial who are incapable of using or uncomfortable with the use of internet-enabled devices for transactions.
In a statement, the company said: “This platform will enable shoppers to send SMS messages with product codes of items they desire purchasing to a SMS shortcode operated by Konga.com.
“Thereafter, a customer service consultant will call the customer, setup an account if the customer is new, process the order for the customer and schedule delivery. Payment on delivery will be made available to these customers.”
Users will be able to order more than product per message and the SMS format should follow KONGA ITEM NUMBER and be sent to 20050.