The event will have two summits, the 2nd Annual East Africa Outsourcing Summit and the 3rd annual IT Leaders East Africa Summit.
The summits will act as a platform for both existing and potential players in the outsourcing space in East Africa to network and gain insight from the major outsourcing regions.
The event will boost the Kenya Vision 2030 aim to maintain a sustained economic growth rate of 10 per cent per annum from 2012, with a focus on macroeconomic stability, infrastructural development; science, technology and innovation (STI), land reforms, human resource development, and security and public sector reforms.
The summit provides a unique platform aimed at senior decision makers looking to reduce costs and efficiency pressures by outsourcing business processes to East Africa. The strategic invitation-only summit will explore the alignment of people, process and technology by offering insight into the solutions available to contact centres today, assisting companies in the negotiations and selecting the tools best suited to their needs.