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Eli Hini, commercial manager at MTN Ghana, has argued that if the government started using the service more of the citizens would feel admonished to sign up.
“If bankers are talking about it, if the Central Bank is saying that is the way to go. If central government is advocating that all their subsidiary businesses and staff who get paid over the counter can now register their wallet and use this medium, people would begin to now see the seriousness and the fact it is true and it exist,” Hini told Nhyira Fm.
Out of MTN’s 11 million subscribers, only a fraction have signed up with the country having two million mobile money users. This has made the mobile money industry in the country not as viable as in Kenya.
Kenya enjoys the most vibrant mobile money market with more than 20 million users from the four mobile network operators.
The small number of mobile money users has not fazed the company of stretching its services outside the country.
MTN plans to roll out mobile money transfer in the United Kingdom to enable Ghanaians receive and send money to their relatives in the UK.
The existing mobile money transfer services have been integrated with the local banks to enable users to retrieve money electronically. Users can also pay bills using the services.