First National Bank (FNB) customers are able to save up to 100 per cent on transactional charges, thanks to the bank’s digital banking service.
As “National Savings Month” draws to a close, FNB has suggested its customers use the bank’s digital and electronic banking channels, such as the FNB banking application, FNB Online and FNB cellphone banking as a means to save money.
“We are intentionally encouraging customers to use our digital and electronic platforms as they are far more cost effective than traditional channels such as branches and ATMs,” said Farren Roper, head of FNB Connect ISP (internet service provider) and Business Operations.
Roper added: “Digital banking increases efficiencies for the bank as it is more streamlined and less labour intensive. This drives down our transactional costs, which in turn allows us to pass this saving onto the customer.”
All of FNB’s digital and electronic banking systems allow for their customers on banking charges, regardless of the device being used.
FNB has, in the past, been called the market leader within affordable banking – according to independent market researchers Solidarity Report and the Finweek Bank Charges report.
Furthermore FNB Connect allows for more savings on banking costs for qualifying customers through driving down voice and data bills with affordable ADSL and 3G services.
The FNB banking application provides both calls and messages between two customers using the FNB Connect phone (through the application) for free.
“With an increasing shift towards digital banking and the access to development teams that are skilled and trained to leverage opportunities, FNB will continue to give customers added value and an increased opportunity to bank in a manner that saves time and money,” concluded Roper.
