Fri, April 26th, 10:05 · Brandon Gregory
Companies are not making the most of their social media presence to interact with customers, according to Mohammed Parker, senior manager in business intelligence and technologies at Wesgro. → Read more
Fri, April 26th, 09:42 · Gabriella Mulligan
Vodacom is making the much-anticipated Samsung Galaxy S4 available to customers as of tomorrow, the company has revealed, alongside a range of bespoke price plans. → Read more
Thu, April 25th, 15:04 · Nanine Steenkamp
Srini Srinivasan, chief executive officer (CEO) at creative design company Lumium, spoke to HumanIPO about the role of design and technology in the African market. → Read more
Thu, April 25th, 14:52 · Brandon Gregory
Michael Renzon, chief executive officer of inQuba, believes social media can become a “playground” for customer experience professionals and executives, but engagement needs to be improved. → Read more
Thu, April 25th, 14:42 · Gabriella Mulligan
Through a stream of unfounded accusations and dubious denials, South African communications minister Dina Pule is bringing ridicule upon herself and the Department of Communications (DoC). → Read more
Thu, April 25th, 14:33 · Gabriella Mulligan
Cell C has informed the Independent Communications Authority of South Africa (ICASA) it may take legal action if the regulator does not implement an urgent market review examining the effect of mobile call termination rates (MTRs) on the cost of communication in South Africa. → Read more
Thu, April 25th, 13:53 · Brandon Gregory
Call centres need to implement new technologies which are more consumer friendly and move away from an obsession with voice, according to Graham S McLeod, head of the customer relations management (CRM) focus team for Nashua Communications. → Read more
Thu, April 25th, 13:46 · Brandon Gregory
Companies need to take culture, background, languages and legislation into consideration when expanding globally, with technology playing a key part, according to Natasha Anthony, mass foundation alternative distribution direct marketer for Old Mutual. → Read more
Thu, April 25th, 13:07 · Richard Cutcher
Ten Cape Town-based startups will present to investors today in a bid to secure follow-on funding and increase the chances of their business ideas becoming a recognised brand or product. → Read more
Thu, April 25th, 12:39 · Tom Jackson
Communications minister Dina Pule has accused e.tv and SABC of holding up the digital migration process by failing to finalise the set-top box access control mechanism. → Read more
Thu, April 25th, 11:54 · Richard Cutcher
The Cloud Credential Council (CCC), which offers training and certification to companies and individuals wanting to practice and implement cloud solutions, is aiming to increase awareness of its services in Africa. → Read more
Thu, April 25th, 10:08 · Nanine Steenkamp
South African telecommunications operator Telkom has made free, unlimited Wi-Fi access available to Telkom Mobile subscribers to cater for data-hunting customers on selected plans. → Read more
Thu, April 25th, 09:42 · Tom Jackson
The South African Broadcasting Corporation (SABC) paid suspended pair Phil Molefe and Gugu Duda full benefits totalling ZAR3.7 million (US$408,000) last year. → Read more
Thu, April 25th, 09:12 · Richard Cutcher
MTN Group, which operates mobile networks in 22 countries across Africa and the Middle East, has lost 1.9 per cent of its South African subscribers despite an increase of 3.2 per cent globally. → Read more
Thu, April 25th, 08:16 · Richard Cutcher
The “gorillas” of Mastercard and Visa will not be needed in the future because of the direction of banking and payment solutions in the cloud, according to a technology chief at South Africa’s Standard Bank. → Read more
Thu, April 25th, 07:53 · Tom Jackson
TopTV says its three new pornographic channels will be offered as a “separate, stand-alone package” after it was granted permission by the Independent Communications Authority of South Africa (ICASA) to broadcast them. → Read more
Thu, April 25th, 07:32 · Tom Jackson
Altech has reported a ZAR1.54 billion (US$169 million) loss from operating activities, though the company claims it is now on the right track after disposing of its East and West African operations. → Read more
Thu, April 25th, 07:11 · Tom Jackson
Vodacom has announced the new BlackBerry Q10 smartphone will be available to South African customers from Thursday, May 2. → Read more
Thu, April 25th, 06:55 · Brandon Gregory
Businesses must use technology to engage with customers through the building of an effective customer relations management (CRM) system, according to Korak Kuhnert and Daniel Marcus, founder and director of Magnetic Software. → Read more
Thu, April 25th, 06:22 · Igor Hobotov
South African entrepreneurial levels are the lowest in Sub-Saharan Africa, having dropped to 7.3 per cent in 2012 from 9.1 per cent in 2011, a new report says. → Read more
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