Safaricom is reportedly preparing to launch a new service that will allow its customers to backup all the data on their SIM cards into the cloud.
The service, currently said to be on a pilot basis by Safaricom staff, will ease the burden of subscribers losing or having their phones stolen by allowing for the backup and recovery of the contacts and information on their SIM card.
The SIM backup service by the Kenyan based telecommunications company will be known as “Okoa SIM”, which means “save your sim card”.
It is expected that the service will be introduced to all Safaricom subscribers and will be available and supported on most mobile phones.
This will hopefully help the company regain some market share as it has lost customers to some of its competitors recently as the introduction of such a service could appeal to subscribers.