Nairobi’s city council to launch e-services

Nairobi City Council yesterday partnered with two mobile phone service providers in a venture focused on introducing e-payment services to the council.

The e-payment services will enable traders to pay their rates using through mobile money and use mobile phones to report abusive or unscrupulous council workers by sending an enquiry SMS bearing the City Council workers’ staff number.

The system will also enable the council to nab imposters.

Roba Duba, the Town Clerk, during an interview with NTV said the e-payment services will bring sanity and improve service delivery to ratepayers.

According to him, the digital payment system will help the council reign on corrupt officials and end the corrupt cartels which steal millions of money from the council through the manual system.

Nairobi City Council will collect nearly 40 percent of its projected revenue through its manual system and the e-payment system is expected to take this figure up, it said.

The City Council of Nairobi (CCN) has the mandate to provide and maintain basic social and physical infrastructure services like basic education, housing, health, water and sewerage, refuse and garbage collection, planning and development control, urban public transport and fire services for the city’s residents.

CCN in turn collects rates from the city residents manually. The new system will help make the payments effecient.

CCN was set up in 1952 under the Local Government Act (Cap 265).

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