Nigerian telecoms companies lose US$2 million an hour to downtime

Nigerian operators are losing US$2 million an hour because downtime, according to a study carried out by global hardware and software company Oracle.

According to the report, the loss is connected to a redundancy that occurs as a result of unplanned events or sometimes as a result of the companies’ routine maintenance.

To tackle this, a large number of affected network operators are taking bold steps such as carrying out routine maintenance on their networks.

In addition, Oracle revealed that network subscribers in some of the regions affected in Nigeria frequently encounter difficult challenges whenever they want to top up their airtime, or when making calls.

Oracle added the loss is further compounded by the crises in the north. In addition to routine maintenance, Nigerian telecoms companies contend with serious attacks on their facilities by Islamic insurgents Boko Haram in some states in the north.

Gbenga Adebayo, Chairman of the Association of Licensed Telecommunications Operators of Nigeria (ALTON), said the attacks have become complex and added: “It is worsening the difficult operating environment operators are facing.”

It has also been reported the financial sector is losing US$1.5 million an hour because of downtime.

Neville Deboo, Oracle’s Senior Sales Development Manager for Middle East and Africa, said the research was commissioned by the company to “evaluate the impact of downtime on different sectors of the economy.”

Posted in: Telecoms

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