Symantec has established and opened a new Customer Management Centre (CMC) to provide a world-class experience for its customers across Europe, Middle East and Africa (EMEA).
The company aims at enabling easier interaction with its customers and partners through a multi-function, centralised customer centre for sales and support with a focus on helping small businesses, governments and enterprise organisations.
“The launch of the CMC is another proof point to Symantec’s strategy of making it easier to do business with us, while also delivering a world-class customer experience solving more customer problems.” said Jason Ellis, vice president for EMEA Customer Management Centre, Symantec.
CMC projects the new centre will provide a Europe-wide sales and support function to provide customers and partners with a single place to call, making it easier for them to reach Symantec and solve their important challenges.
“Symantec makes the world a safer place by helping people, businesses, and countries protect and manage their information, so they can focus on achieving their goals. The ground-breaking initiative is a strategic investment that will extend the company’s scale to reach more customers than we have ever done before.” Ellis said.
