The Twitter account of South Africa First National Bank (FNB) continues to prove controversial after it continued to make potentially offensive jokes even after provoking a Twitter storm after an Afghanistan-related comment.
HumanIPO reported yesterday FNB caused outrage after its social media personality Rbjacobs responded to a Twitter user querying where Steve, the company’s widely known advertising persona, had disappeared to by saying: “He’s some where (sic) in Afghanistan, putting a bomb under a wheelchair and telling the cripple to run for it!”
Social media users responded with anger, saying the response was unacceptable, with the Tweet subsequently deleted and a number of apologies offered by both Rbjacobs and FNB.
However, in a response to a suggestion by one user Rbjacobs was simply a bot, the account tweeted back: “Would a robot be able to tell you the waffle and ice-cream you ate on 7 April are going straight to your hips? RB.”
The user in question criticised the account for mocking customers, to which Rbjacobs said he had merely been seeking to prove he was not a bot.
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