CC image courtesy of Public Relations at MTN Yemen1 on Flickr.
MTN has announced a partnership with Business Connexion (BCX) to give MTN’s enterprise customers access to the network’s Local Area Network (LAN) services and in-country communications support.
Elia Tsouros, acting executive for the MTN Group Enterprise Business Unit, said the partnership with BCX will allow MTN to offer enterprise customers a full end-to-end managed network service which will be a key differentiator for MTN on the continent.
“This partnership will involve assuming responsibility for the day-to-day operational management of customer premises equipment, which is a value added service. This offer guarantees that customers will receive high service levels and quick resolution to service-related problems,” MTN said.
“Customers can feel at ease that once they are on the MTN network, both local and international communications will be available, and at the quality they deserve. This will enable easier international communication for customers utilising our managed services. It will further relieve customers from concerns about putting in their own network or bearing the operational costs related to such a network. Our customers will enjoy the benefits of a completely outsourced network,” Tsouros said.
BCX group executive director John Jenkins said: “Enterprise IT services and leading Wide Area Network capabilities are seldom, if ever, core strengths of the same service provider. Therefore, a partnership between the best-in-class ICT services company in Africa and the largest network operator on the continent, namely BCX and MTN, serves our customers with the best of both.”
