Vodafone has announced a partnership with eTranzact Ghana to allow the network’s subscribers to make voice and data payments electronically via eTranzact’s e-payment platform.
Subscribers can pay for postpaid and broadband subscriptions at branches of banks nationwide, online and via mobile – all in real-time.
“We provide the technology platform in partnership with Vodafone to change the face of collection, not just in their industry but in Ghana,” eTranzact chief operating officer (COO) George Babafemi said.
“Payment is a major activity in the value chain of any service industry. Payment is a dilemma for both service providers and customers. Customers are faced with the daunting task of conveniently paying for the service that they consume, while service providers are confronted with how to manage their cash collection, reconciliation, and handling among others.
“Vodafone has not only taken a giant step of addressing the challenges of managing cash collections by improving on its bill collection services, but it also took its customers into consideration in choosing a bill-processing partner who could spoil customers with choice of payment options.”
