Undersea cable giant Seacom has said services have been restored to Africa after a cable cut between Egypt and Europe, with connection for the majority of customers should return to “normal”.
Seacom however added a “handful of customers” would continue to receive their connection on alternative paths across the Mediterranean Sea.
Claes Segelber, Seacom’s chief technical officer, said: “Seacom activated a huge amount of manually-restored capacity on alternative paths in a short time frame.
“We have also managed to assist in restoring services on other East Africa cable systems that are also down due to the same cable cut incident on a different subsea cable in the Mediterranean.
“We did this as an act of good faith and to ensure that customers in Eastern Africa see services returning to normal as quickly as possible.”
The cut took place four days ago off the northern coast of Egypt and is thought to have been the result of a ship dropping anchor.
Seacom said they are continuing to investigate the incident and ships are on the way to the location to bring the cable up and carry out repairs.
Work is expected to continue for the rest of the week.
