Apple launches worldwide adaptor replacement programme

Apple launches worldwide adaptor replacement programme

Apple will replace all third-party and counterfeit USB power adaptors in circulation, in a bid to prevent more electrocutions.

HumanIPO reported last month a Chinese woman had died after being electrocuted while using a non-Apple charger and it now appears the American manufacturer is taking the matter seriously.

The company has launched a worldwide adaptor replacement programme, although they did not reference the above incident in doing so.

Apple said: “Recent reports have suggested that some counterfeit and third-party adaptors may not be designed properly and could result in safety issues.

“While not all third-party adaptors have an issue, we are announcing a USB power adaptor takeback programme to enable customers to acquire properly designed adaptors.”

The initiative will run at Apple stores and authorised service providers from August 16 to October 18.

Customers hoping to exchange their counterfeit or third party charger will need to provide the serial number of their iPhone, iPad or iPod when handing over the USB charger.

Posted in: Mobile

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