Ghanaian startup Dropifi has released a new extension that can integrate with the Magento platform, extending the usage of the customer care extension to different open source platforms.
“The launch of this extension is intended to extend the reach of Dropifi’s award winning customer engagement tool to the Magento community. Businesses on this platform can now benefit from the new and enriched way of customer engagement, lead generation and feedback management,” Dropifi said.
Dropifi is a contact management form that allows website owners to connect with their customers and find out more information about them. Using the extension, Magento shops can quickly respond to incoming messages, see message trending data in relation to industry metrics, see the demographic and social media profiles of their clients and analyse the real emotions behind the messages they receive.
The extension is now available for open source sites such as WordPress, the Shopify ecommerce platform, MailChimp and Constant Contact.
Dropifi reports it has over 2,600 businesses using the platform since it was launched last year. Last year, it was named the World Best Technology Startup company by Kauffman Foundation, as a Top 10 global startups by Yahoo Finance/CNBC, and as a Top 20 Tech Start Up by Forbes.
The extension can be downloaded on Magento Connect and is free to use depending on the package.
