MWeb has reported its customer have been experiencing poor international connectivity due to a Seacom link failure, meaning it is not currently running at full capacity.
The company says the effects have been minimised as traffic has been rerouted, while engineers investigate the outage.
“We are running on alternative WACS capacity,” MWeb said in a statement on its Facebook page. “Please note that we are not at full capacity and shaping on non-priority traffic will be in effect.”
The Seacom website reported a “multiple terrestrial outage” on both its Egypt routes at 11:59 GMT.
“Repair teams have been mobilized,” the company said. “ETR [estimated time to repair] will be published shortly. This is affecting our European routes. Updates will follow in 30 minutes.”
