Blue Turtle Technologies (Blue Turtle) has signed a partnership and reseller agreement with IT process automation company, Ayehu.
The deal forms part of Blue Turtle’s service management strategy which will now see it provide Ayehu’s IT process automation solutions to the South African market.
Gabby Nizri, Founder and Chief Executive at Ayehu, said: “Ayehu identified South Africa as a growing market with extensive opportunities. Blue Turtle is an IT leader in the southern African market and we needed a strong partner with exceptional expertise, support and knowledge of the local market.
“The opportunities for growth were a real factor when identifying a partner and we needed a partner with a solid track record for delivery.”
Ayehu solutions include features that “help IT professionals to identify and resolve critical incidents, simplify complex operations and achieve improved control over IT infrastructure” according to the company.
One such solution is eyeShare, a lightweight “IT toolbox&ddquo; that lets IT professionals and related users automate complex IT processes.
Andrew Parsons, Product Manager at Blue Turtle Technologies, said: “There is a trend in business to transform workload automation, which includes the requirement for SLAs (service level agreements) as an important business process automation (BPA) throughout the enterprise as businesses depend more on IT than ever before to not just support, but also deliver, their most basic functions.”