Devolution CS Anne Waiguru during a visit of the Huduma centre at Teleposta Towers
The recently launched Kenyan government service delivery portals, named Huduma centres, have so far made KSh80million (US$920,000) in revenue.
HumanIPO reported yesterday the Kenyan government through the Ministry of Devolution and Planning will roll out ten more Huduma centres in the country within this financial year, adding to the ones already established at the General Post Office (GPO), City Square, Makadara and Machakos County Headquarters.
Cabinet secretary at the Ministry of Devolution and Planning Anne Waiguru said as she toured the GPO Huduma centre the centres are serving more than 2,500 people per day, with a total of more than 70,000 people served so far since the inception of the programme.
The GPO centre has posted the highest revenue collected through services rendered to citizens; with the busiest departments under the platform being the issuance of duplicate IDs, police abstracts, business name search and reservation, application for NHIF membership, stamp duty assessment and franking.
Waiguru said the initiative is geared towards enhancing service delivery in the public service while delivering transparency and accountability.
