An IT expert is encouraging Nigerian small and medium-sized enterprises (SMEs) to fully utilise technology in advancing their businesses.
Lami Attah, of 360di Limited, was speaking while welcoming participants to the From Lagos to Global: Digitizing Your Business Across Borders conference.
According to her, there are numerous tools that small businesses can make use of including tracking customers, recording transactions, making digital lists and predicting customers’ habits.
Attah said: “They [SMEs] can also use technology for internal communications. These and several other tools can be used by the SMEs to put them on the global map. Imagine if there is commotion everywhere and only businesses that are online can exist.”
She said most of the tools being used by the multinational corporations are also available to small businesses.
Attah added large companies use technology to create payrolls, human resources and welfare, which are also available to small businesses to make use of.