Seacom has admitted a further cable cut occurred today, shortly after the company announced a return to full services after repairing cable cuts which halted services last week.
Today’s cable cut also took place off the coast of Egypt, on the SMW4 cable system.
Promising to update consumers as more information arises, the company added that it is in the process of reallocating capacity as quickly as possible to restore adequate services.
“Seacom is currently in the process of prioritizing and reallocating already available capacity for customers and sourcing further capacity to re-establish full restoration,” the company said.
The cut comes hot on the heels of significant cable cuts on the SMW4 and IMEWE systems last week, causing disruption to customers’ service, and on-going congestion as Seacom spent days working on restoring capacity.
It is thought the initial cut was caused by a ship dropping anchor, although the cause of today’s cut is yet to become clear.
