Samsung has launched its new Galaxy S4 smartphone in Nigeria, with 24 months accidental damage handling (ADH).
Addressing the audience during the formal announcement of the product in Lagos, Emmanouil Revmatas, business head, handheld products at Samsung Electronics West Africa, said the ADH warranty is designed to provide quality service to its customers.
Bravo Kim, managing director of Samsung Electronics West Africa, said the S4 was a device that will change the lifestyle of Nigerians.
Revmatas said the 24-month ADH warranty will cover screen and liquid damage at no extra expenses to Nigerians owning the gadgets. They are also applicable to other Pan-African countries.
“A world first from the level of a device manufacturer, the warranty includes two free repairs in the event of accidental damage to the screen of the device,” he said.
“Customers that purchase the Galaxy S4 from Samsung stores and accredited dealers can register their devices through Samsung’s e-Warranty service from their phones within the first 30 days of purchase. In the event of damage, registered customers will be able to take their device to an authorized Samsung Service Centre for repairs. The Service Centre will replace the screen or board free of charge.”
