MasterCard has launched a new training facility in Kenya to empower the financial services ecosystem with knowledge on various aspects of cashless payments in the region.
The training centre, located at MasterCard’s East Africa offices in Nairobi, will be used for training purposes for merchants, retailers and other partners.
It will also be used to host project meetings to enhance awareness of the global payments industry best practice in issuance of cards, retail payments and technical aspects of cashless transactions.
Speaking at the inauguration ceremony of the MasterCard Training Centre, Michael Miebach, president of MasterCard Middle East and Africa, said: “We are pleased to finally open the doors to this facility, where MasterCard can work with various members of Kenya’s dynamic payments ecosystem and share best practices that we have gathered over the years, particularly as we migrate to more secure and convenient electronic payment methods.”
In addition, the training centre will facilitate workshops to address issues that are important to stakeholders in the payments industry, including the latest MasterCard payment technologies, EMV migration, data security standards, customer service trends and retailer best practices.
“As we make major strides towards a world beyond cash in Kenya, we are helping secure a better, more inclusive payments landscape for everyone,” Miebach said. “This training facility demonstrates our commitment to harnessing our global technology and expertise for the betterment of the financial industry and electronic payments in Kenya and East Africa.”
Since the launch of its East Africa headquarters in Nairobi in 2012, MasterCard has been working with various payments industry players to introduce a suite of products and services that are transforming the payments industry landscape. Some of these include partnerships to roll out EMV, PayPass-enabled cards, MPOS technology and other payment streams that demonstrate cognizance for Kenya’s demand for cutting edge technologies.
