The South African Post Office (SAPO) has selected the RiposteTrEx platform of the Escher Group to power its new digital mail offering, in a bid to provide eRegistered mail to the country.
Escher was chosen to implement the new service following a “rigorous tender process”, with the RiposteTrEx platform to provide a secure digital postbox to registered customers.
Registered post users will be able to send eRegistered mail confidentially to a personal digital account, or can opt to have the digital message converted and delivered via physical mail as a “hybrid” message.
“Consistent with our goal to help Posts provide more services to Government, I am delighted that the South African Post Office has chosen Escher’s RiposteTrEx platform to deliver digital services to the country’s citizens,” said Liam Church, chief executive officer (CEO) of the Escher Group.
“RiposteTrex is our solution for eGovernment, allowing citizens, governments and businesses to communicate and transact with each other anytime and from anywhere. This capability will be key as more governments evaluate their digital services provision.”
HumanIPO has reported on a number of recent SAPO initiatives which aim to modernise the company and position it for the digital era. SAPO in September announced a turnaround strategy including a transition to digital services and said it intends to discontinue traditional mail over time.
SAPO also launched a digital authentication system in June.
HumanIPO reported this week that SAPO workers have joined the protest against the launch of e-tolling in the province of Gauteng, by undertaking a go-slow on postal services.